Canada Post invoice audit & refund claims

Canada Post invoice audit & refund claims

Every Canada Post invoice hides recoverable errors — missed on-time commitments on Priority and Xpresspost, oversize and non-machinable surcharges, fuel and automation miscalculations, and duplicate charges. AuditShipment audits every Canada Post invoice, files your late-delivery refunds and refund claims, and puts the money back.

Canada Post invoice audit

We read every line of every Canada Post invoice and check it against your agreement and Canada Post's published rules. These are the errors we catch:

Oversize & non-machinable

Oversize, non-machinable and unpackaged surcharges are frequently applied to shipments that don't qualify — we verify each against the actual dimensions.

Fuel & automation surcharges

Fuel and automation (barcode/label) surcharges change often and are easy to overbill — we recompute each against the correct rate.

Residential & extended area

Residential and extended-area (rural/remote) surcharges are validated against the true delivery address.

Dimensional weight

Wrong volumetric divisors and rounding inflate billed weight — we recheck every parcel against your agreement.

Duplicate & contract errors

Duplicate invoices, wrong weight tiers and missing negotiated discounts are caught line by line.

Late-delivery credits

Priority and Xpresspost shipments that miss their on-time commitment are flagged for a refund.

Canada Post late-delivery refunds

Canada Post Priority and Xpresspost carry on-time delivery commitments: when a shipment is late, you may be owed a refund. Claims must be filed within a limited window, and Canada Post will not credit what you don't claim — so catching every late delivery matters.

  • We flag every late Canada Post shipment eligible for a refund.
  • We file each claim inside the deadline — before it expires.
  • We track the credit until it lands back in your account.

Canada Post refund claims

A Canada Post refund claim covers late deliveries plus oversize and non-machinable surcharges, fuel and automation errors, dimensional-weight mistakes and duplicate charges. We identify, file and track every eligible claim automatically.

Connect Canada Post

Link your Canada Post account in under 30 seconds — read-only and secure.

We audit & claim

Every invoice is checked and every eligible Canada Post refund claim is filed for you.

You recover

Approved credits return to your Canada Post account, visible in your dashboard.

FAQ

Common questions

How do I audit my Canada Post invoices?

Connect your Canada Post account to AuditShipment with secure, read-only access. We read every invoice line by line and automatically flag billing errors and service failures — oversize and non-machinable surcharges, fuel and automation errors, dimensional-weight mistakes, duplicate charges and late deliveries.

How do I claim a Canada Post late-delivery refund?

Canada Post Priority and Xpresspost carry on-time delivery commitments. When a shipment is late you may be owed a refund, but the claim must be filed within a limited window. AuditShipment identifies every eligible late delivery and files the claim for you.

What Canada Post charges qualify for a refund claim?

Late-delivery (on-time guarantee) failures, oversize and non-machinable surcharges, fuel and automation miscalculations, dimensional-weight errors and duplicate charges all qualify. AuditShipment checks every one.

No risk

You only pay when we recover your Canada Post money

No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. See how we recover Canada Post refunds & late-delivery claims, or also audit FedEx, UPS, Purolator and Canpar from the same dashboard.